by Jeff Kessler | Aug 6, 2014 |
Enable Customers to Request More Boarding Time Nudging Up Customer Service: Long-Term Solution Problem, Classification, and Idea One of the largest deterrents to senior citizens traveling on public transit is the constant motion of the vehicles. In order to make...
by Jeff Kessler | Aug 6, 2014 |
Establish Procedures for Requesting High-Level Boarding Nudging Up Customer Service: Long-Term Solution Problem, Classification, and Idea Outlying stations are increasingly being built with mini-high level platforms. Incidentally, however, these mini-highs are seldom...
by Jeff Kessler | Aug 6, 2014 |
Add More Sideways Seats Nudging Up Customer Service: Long-Term Solution Problem, Classification, and IdeaOne of the greatest challenges to rolling stock and road vehicles is creating a good design with regard to seat layout. According to studies, there is a system...
by Jeff Kessler | Aug 6, 2014 |
Place Garbage Bags on Trains Nudging Up Customer Service: Long-Term Solution Problem, Classification, and Idea One of the most common misconceptions about SEPTA is that the entire system is dirty and full of trash. While this is not true, much of it is due to several...
by Jeff Kessler | Aug 6, 2014 |
Ring Door Closing Chime When Unsafe to Board Push-Pulls Nudging Up Customer Service: Long-Term Solution Problem, Classification, and IdeaOne of the fatal flaws in the original regional rail equipment is the requirement that train doors remain open for the entire...
