by Jeff Kessler | Aug 6, 2014 |
Indicating Boarding Areas on Platforms Nudging Up Customer Service: Medium-Length Projects Problem, Classification, and IdeaIt’s a common challenge on train station platforms: knowing where to wait. For agencies, managing platform waiting is a difficult balance...
by Jeff Kessler | Aug 6, 2014 |
Add Dots for Places to Stand on Trains Nudging Up Customer Service: Medium-Length Projects Problem, Classification, and IdeaBeing SEPTA’s busiest line, it’s somewhat expected that overcrowding will occur. Despite this, much of the crowding on MFL trains is...